Pragmatismo
We created General Bots in 2017 — the open-source AI operating system with 75+ integrated applications. We implement it, host it, support it, and build custom solutions on it. From personal automation to enterprise-grade custom LLM deployments, we are the team behind the platform.
Your personal AI productivity engine — self-hosted, fully private. Chat with your own AI, sync your calendar, manage your email, store your files, and automate your tasks. Like having your own operating system for your digital life, without giving your data to anyone.
AI Chat with Your Choice of LLM
Real-time messaging with AI streaming from OpenAI, Anthropic, Groq, or local models. Suggestion chips, @mentions for files and contacts, tool execution, and human handoff. All your conversations in one place.
Email Client — IMAP/SMTP
Complete email with Inbox, Starred, Sent, Scheduled folders. Multi-account support. Smart search with semantic understanding. Connect any provider.
Calendar — Universal Sync
Day, week, month views. Create events, invite attendees, set recurring patterns. Sync with Google, Outlook, and Apple Calendar via CalDAV.
Cloud Drive — S3 Storage
Folder navigation, drag-and-drop upload, share links, permission controls. Works with MinIO, AWS S3, Wasabi. Self-hosted or cloud.
Personal Knowledge Base
Drop PDFs, Word docs, or text files. Vector-indexed with semantic search. Your AI instantly knows and answers from your documents. No setup needed.
Tasks & Scheduling
Create, track, and schedule tasks. Due dates, priorities, recurring reminders. Cron-based automation. Your personal task engine.
Documents, Sheets & Slides
Create and edit Word documents, Excel spreadsheets, and PowerPoint presentations. Template-based generation. PDF extraction and processing.
AI Search & LLM Tools
Semantic search across your documents with RAG-powered answers. Summarization, translation, sentiment analysis, and semantic caching.
Video Meet & Media
HD video calls with screen sharing. Media player for audio and video files. Collaborative drawing canvas.
Full business automation suite. CRM, marketing, sales, support, and AI-powered communication across WhatsApp, Teams, Telegram, Instagram, and email. One platform replaces five tools. Managed hosting with 99.9% SLA.
CRM — Kanban Deal Pipeline
Drag-and-drop pipeline from Lead to Won. AI-powered deal scoring, contact tracking, campaign management. Automated follow-up reminders. Full sales cycle visibility.
WhatsApp Business
Full WhatsApp Business API. Send and receive messages, templates, media. Webhook integration. Reach customers on the world's largest messaging platform.
Microsoft Teams
Native Teams integration. Adaptive cards, channel messaging, threaded conversations. Enterprise team collaboration built in.
Telegram & Instagram
Telegram Bot API with commands and inline keyboards. Instagram DM and comment automation. All channels from one platform.
Marketing Campaigns
Email campaigns, social media scheduling, broadcast messaging. Audience segmentation. Multi-channel delivery with open/click tracking.
Billing & Invoicing
Invoice generation, payment tracking, subscription management, receipts, financial reporting. Complete billing lifecycle.
Support Tickets
Full ticketing system with SLA tracking, priority assignment, status workflow, and customer portal. Integrated with AI chat for seamless handoffs.
AI Attendant — Human Copilot
AI assists human agents in real time. Smart replies, message polish, sentiment analysis, auto-summary. Works via WhatsApp with /queue, /take, /tips commands.
Social Media Management
Schedule and post to Twitter, LinkedIn. Monitor feeds, track engagement. Content calendar and analytics dashboard.
Analytics & Dashboards
Real-time metrics, usage patterns, custom dashboards. Export reports to PDF and Excel. Data-driven decisions for your team.
Broadcast Engine
Precision mass communication across all channels. Intelligent rate limiting, dynamic segmentation, automated reply loops. Learn more →
Product Catalog
Product management with categories, variants, pricing, inventory tracking. Sync with sales pipeline and billing.
Custom LLM solutions for large organizations. On-premise deployment, GPU acceleration, full compliance (LGPD, GDPR, HIPAA), RBAC with multi-tenancy, and 24/7 dedicated support. Complete data sovereignty with the team that built the platform.
Custom LLM — Any Model, Any Provider
OpenAI, Anthropic, Groq, DeepSeek, local llama.cpp, Ollama. Dynamic model routing, intelligent failover, semantic caching. Bring your own key or use our managed infrastructure.
On-Premise Deployment
Deploy on your own infrastructure or VPC. Full control over hardware, network, and data. No external dependencies. Complete data sovereignty.
GPU Acceleration
NVIDIA CUDA-accelerated local LLM inference. Multi-GPU support. Run enterprise-grade AI on your own hardware with full performance.
Compliance — LGPD, GDPR, HIPAA
Built-in privacy rights center. Data access, erasure, portability requests. Consent management. Full audit trails for every operation. Pre-configured for regulatory requirements.
Security Hardening
Firewall management (iptables), intrusion prevention (fail2ban), TLS everywhere. Automated security scanning, reporting, and remediation. CLI tools for security status and fixes.
Multi-Tenant RBAC
Organization-based roles and permissions. Fine-grained access control across all applications. Complete tenant isolation. Audit logging.
Identity & SSO
Built-in identity provider with Zitadel. OAuth2, OIDC, SSO, MFA, user management. Replace LDAP and Active Directory. Centralized authentication.
Secrets Management
HashiCorp Vault integration. All credentials stored securely. Auto-unseal, mTLS between services, encrypted storage for API keys and certificates.
Infrastructure Monitoring
Real-time CPU, memory, disk, network monitoring. Alert thresholds, health checks, log aggregation. 24/7 visibility across all containers and services.
Vector Search at Scale
Semantic search across millions of documents. Hybrid keyword + vector search. Cross-encoder re-ranking for precision. Enterprise knowledge management.
Multimodal AI
Process images, audio, video within AI pipelines. OCR, speech-to-text, image understanding, video analysis. Multi-modal LLM inference.
Automated Infrastructure
Auto backups, log rotation, certificate renewal, database maintenance. Hands-off operations with automated health checks and recovery.
Built by Pragmatismo — creators of General Bots, the open-source AI platform since 2017
The General Bots Company
In 2017, Pragmatismo launched General Bots with a simple manifesto: people should converse, not fill forms. We believed that traditional software — with its dropdowns, checkboxes, and validation errors — was fundamentally backwards. Humans communicate through conversation, not configuration.
Nine years later, General Bots has grown from a simple chatbot builder into a complete AI operating system with 75+ integrated applications. We wrote every line. We maintain it. We host it. And we implement custom solutions for organizations worldwide. When you work with Pragmatismo, you work with the team that built the platform from scratch.
Our Services
Built on General Bots. Delivered by the team that created it.
AI Consulting
Strategic AI adoption guidance. We help you identify where AI delivers real ROI — not just hype. Roadmap design, process automation assessment, and implementation planning from the team that built the platform.
General Bots Hosting
Managed hosting with 99.9% uptime SLA. We handle infrastructure, updates, backups, and monitoring. Deploy in minutes, scale infinitely. The official General Bots hosting provider. Learn more →
System Integration
Seamlessly connect General Bots to your existing infrastructure — Microsoft 365, Google Workspace, ERP systems, CRMs, legacy databases, and custom APIs. API and middleware integration, cloud and hybrid connectivity.
Custom LLM Solutions
Enterprise-grade custom LLM deployment. On-premise GPU clusters, model fine-tuning, RAG pipeline design, multi-model orchestration with failover. Complete data sovereignty for regulated industries.
Security & Compliance
LGPD, GDPR, HIPAA compliance implementation. Security audits, penetration testing, infrastructure hardening. Data protection strategies for sensitive environments. Learn more →
Lean Development
Custom application development on the General Bots platform. MVPs in weeks, not months. Agile delivery methodology. Continuous improvement cycles. Extend the platform with custom modules.
Choose Your Edition
Personal Automation
Self-hosted AI assistant. Chat, email, calendar, drive, tasks, documents. Your data, your control. Free and open source.
- AI Chat — any LLM provider
- Email, Calendar, Drive, Tasks
- Documents, Spreadsheets, Slides
- Personal Knowledge Base
- Self-hosted, fully private
Business Suite
Managed team collaboration hub. CRM, multi-channel WhatsApp/Teams, marketing automation, AI attendant. 99.9% uptime SLA. We host and maintain.
- All Personal features
- CRM Kanban + AI Deal Scoring
- WhatsApp, Teams, Telegram, Instagram
- Marketing campaigns + broadcast
- AI Attendant + Analytics
Enterprise AI
Custom LLM solutions, on-premise, GPU acceleration, full compliance, RBAC. Complete data sovereignty. Dedicated support team. Built by the creators.
- All Business features
- Custom LLM + GPU acceleration
- LGPD, GDPR, HIPAA compliance
- On-premise / VPC deployment
- Dedicated 24/7 support
The Official General Bots Platform
We created General Bots in 2017. We built every one of the 75+ applications. We maintain the open-source repository, manage the community, and provide enterprise hosting. When you run General Bots with Pragmatismo, you get the official platform from the original creators — with dedicated support, guaranteed uptime, and direct access to the engineering team.
Complete Platform Map
75+ integrated applications in one platform. Created by Pragmatismo since 2017.
Frequently Asked Questions
What is General Bots?
What is the relationship between Pragmatismo and General Bots?
What are the three editions — Personal, Business, Enterprise?
What channels do General Bots support?
Can I run my own LLM locally?
What about data security and compliance?
The Platform We Built
We created General Bots. We implement it, host it, and support it. Personal, business, or enterprise — the same platform, your choice.